The Quality module assists each department in the maintenance and recording of key information and facilitates any necessary remedial work required to optimise your quality at least cost.

Rapidly call up information with reporting and powerful drill down facilities that enable you to get to the heart of what you really need to see.

Control your internal quality with the following:

• ECN’s (Engineering Change Notifications)
• Internal Rejections
• Dimension Inspection Maintenance
• Process Specification Maintenance
• Data Card Maintenance

Control your customer quality with the following:

• F.A.I.R (First Article Inspection reports)
• Concessions & Production Permits
• Customer Returns
• Customer Satisfaction log
• Performance Statistics

Control your supplier quality with the following:

• Concessions & Production Permits
• Supplier Returns/Reject Notes
• Performance Statistics

Reduce future waste by providing better information through the utilisation of the Product Improvement Maintenance feature, allowing as it does to record:

• Primary Reason
• Cause (Investigation into root cause)
• Corrective / Preventative Action (includes your 5 whys)

Improve upon your service levels to your customers by analysing both your suppliers’ delivery performance to you and your delivery performance to your customers all of which are calculated automatically within the system and can be either viewed or printed.

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