Features & Benefits:
- Automated mail tracking with rapid call up of emails
- Improved decision making through the centralization of information
- Better customer service by integrating sales & service departments
- Increased lead generation & the maximization of sales conversions
- Focused marketing resulting in the cost effective optimisation of sales
- Successful project tracking and management of sales activities
- Company wide visibility over processes and communications
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Modules
Keep track of projects and eventsUnderstanding customers is a lot more than improving knowledge for the sales team. These same tools are invaluable for providing customer service. But what is a project? The labels are fully configurable, as are the activity types.
- You can send mails, manage project or event members, group activities and record vital information by project - or event.
- Set your own stages of project or event. Share information between your sales and service teams. Different teams may hold information on different project pages.
- Include key milestone dates for activities, and use our Alerting or Outlook to remind you when to do them.
- Automate project workflows in Gold-Vision to give you the control that you need.
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The email tracking that Gold-Vision provides has been huge for our business; we easily know who’s done what and when. If someone is out the office we know the information is always there to enable us to quickly understand and assist a customer efficiently. Managing Director (Equipment Distribution) |
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