Strapline
Features & Benefits:
  • Automated mail tracking with rapid call up of emails
  • Improved decision making through the centralization of information
  • Better customer service by integrating sales & service departments
  • Increased lead generation & the maximization of sales conversions
  • Focused marketing resulting in the cost effective optimisation of sales
  • Successful project tracking and management of sales activities
  • Company wide visibility over processes and communications


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Modules

Keep track of projects and events

Understanding customers is a lot more than improving knowledge for the sales team.

These same tools are invaluable for providing customer service.

But what is a project? The labels are fully configurable, as are the activity types.

  • You can send mails, manage project or event members, group activities and record vital information by project - or event.
  • Set your own stages of project or event. Share information between your sales and service teams. Different teams may hold information on different project pages.
  • Include key milestone dates for activities, and use our Alerting or Outlook to remind you when to do them.
  • Automate project workflows in Gold-Vision to give you the control that you need.
 The email tracking that Gold-Vision provides has been huge for our business; we easily know who’s done what and when. If someone is out the office we know the information is always there to enable us to quickly understand and assist a customer efficiently.
Managing Director (Equipment Distribution)
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