Features & Benefits:
- Automated mail tracking with rapid call up of emails
- Improved decision making through the centralization of information
- Better customer service by integrating sales & service departments
- Increased lead generation & the maximization of sales conversions
- Focused marketing resulting in the cost effective optimisation of sales
- Successful project tracking and management of sales activities
- Company wide visibility over processes and communications
Modules
Build on your Outlook and Exchange investment to get much more.. Centralise your Account and Contact information in a relational database that integrates with Microsoft Outlook. Manage the full customer lifecycle and activities associated with these Contacts in one place - and use it as the platform for all communications.
- Gold-Vision tracks all communication and activities with customers. The Account overview screen provides a snapshot of current events.
- Maintain unlimited Profile information against each Account or Contact. To make analysis easier, categorise the Profiles, e.g. interest group, networks.
- Find your important e-mails, attachments, documents, notes quickly and easily with powerful searching functionality. Reduce the "copy everyone" mentality.
- Manage complex group relationships with flexible linking.
- Use Gold-Vision Alerts to automate processes, or bring issues automatically to your attention and improve your business control.
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Gold-Vision has provided the complete one stop solution that we have been looking for. We now have more global visibility and utilise the centralised contact data across all our departments. Our sales team love the fact that they can access the system from anywhere in the country. Head of IT (Clothing Manufacturing & Distribution) |
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